Owners of properties in the City of Manila can easily pay real property tax (RP tax) online. This is how I did it through the GO Manila website. Just be aware that there is a service charge added to the amount you have to pay. The service charge varies depending on the tax owed and the payment option you decide to use. For example, I noticed the total amount for the credit card option is ~50 pesos more expensive than the online banking option. Sayang singkwenta.
Edit: Please note that separate transactions are required to pay for the lot tax and the building tax. So you will make TWO payment transactions per property you own.
STEP 1: Log In
Go to https://www.cityofmanila.ph/ or open the app and log in. If you don’t have an account yet, sign up and create an account.
STEP 2: Select E-Government
On the top of the screen or on the left side of the home page under your name and photo, you’ll see 6 headings or boxes. Click on E-Government, then click Real Property Tax.
STEP 3: Select transaction type
Select transaction type: TAX PAYMENT.
STEP 4: Input details
Input the following required data and click submit.
Tax Declaration Number (TDN)
The TDN consists of 12 alphanumeric characters (ex. AD-12345-67890). You can see this on your statement of account or official receipt from previous years. You can also call the service hotline at +632 8527 7804 to ask for information on your RP Tax, TDN, or PIN.
Property Identification Number (PIN)
For the lot tax, your PIN is a 14-digit number (000-00-000-000-000). The building tax PIN is basically the same as the lot tax PIN but with 5 additional alphanumeric characters (000-00-000-000-000-A0000). You can only use one PIN at a time, hence the need for two transactions to pay for your RP Tax.
Year
Select which year’s RP tax you will be paying for.
Period
Choices are 1st, 2nd, 3rd, and 4th quarter. Selecting “4th quarter” means you’ve chosen to pay for the whole year in advance. If you can afford it, I highly recommend paying for the whole year in advance to save money. There are corresponding discounts if you pay on or before a set deadline.
20% discount if you pay in full on or before December 10, 2020.
15% discount if you pay in full on or before December 29, 2020.
10% discount if you pay in full on or before January 31, 2021.
STEP 5: Review Property Information
Review your property information and the tax amount. Choose a valid ID to present upon claiming (ex. Passport, SSS, UMID). Then click “Pay Now”.
STEP 6: Payment
A new window called “Payment Gateway” will open. Select your desired payment option and follow the instructions provided. Options available include: Visa/Mastercard, Kiosk Machines, Bayad Center, Banks, Online Banking. Take a screenshot of your successful payment or a photo of your payment receipt.
STEP 7: SMS Confirmation
Wait for SMS confirmation of payment and then verify by visiting the GO Manila home page. Scroll down and you will see on the left side of the screen under Transaction History the status of your payment. Successful payments will be marked PAID.
The payment is supposed to reflect in real time but there may be a waiting period depending on your payment option. I chose to pay through online banking (24-48 hours processing) and my payment was only reflected on the website after several hours.
STEP 8: Upload Payment Receipt
Click Upload Your Payment Receipt. Drag and drop the file or click Choose a local file. Once the photo is loaded, click Add. A small green box of text will show up on the right side of the screen, indicating successful upload into the system. Et voila! You are done. Easy peasy.
Want to double check if you’ve successfully paid and uploaded your receipt?
Back on the home page under Transaction History, click on View Details and you’ll see your paid status and a button on top of it that says View Payment Receipt.
STEP 9: RP Tax Official Receipt
You can claim the original O.R. at the Computer Services division, which is currently inside the License division as of January 27, 2021. Just bring your government issued ID and proof of payment (payment receipt or screenshot of online transaction with reference code) according to the GO Manila site. When I went to pick up mine, they required my ID and last year's SOA too.
I asked if they can email a scanned copy of the O.R. for future tax payments. They replied that they usually email the scanned O.R. and keep the original once they have it, but this may be delayed due to the large number of payments made. She said that prior to the pandemic, they would even courier the original O.R. Courier delivery has since been suspended due to recent events. Those who require the original copy O.R. have no choice but to pick it up themselves (or through an authorized representative).
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