Tuesday, November 16, 2021

How to pay Manila Real Property Tax (Amilyar) online for Tax Year 2022

This post is as much for me as it is for anyone who needs help paying their Manila property taxes online. I first tried online payment in January 2021 to pay for Tax Year 2021's property tax and I recently finished paying for tax year 2022.

I already wrote a step by step how-to article in early 2021 but for whatever reason, the screen caps aren't showing and I don't feel like going back to fix it. Some bits in the original article needed minor corrections and I wanted a TLDR anyway so I decided to just a write a new guide.

Before I get into it, a quick reminder and pro tip. Pay for the whole coming year's tax before the following deadlines and you get a significant discount on your property taxes. Ignore the dates on the O.R. Those haven't been updated. You can DYOR for the relevant memorandum circular announcing the date change. Please also note that separate transactions are required to pay for the lot tax and the building tax, so you will make TWO payment transactions PER PROPERTY you own.

Dates to remember:

  • 20% discount if you pay in full on or before December 10, 2021.
  • 15% discount if you pay in full on or before December 29, 2021.
  • 10% discount if you pay in full on or before January 31, 2022.

Have last year's RP tax receipt on hand for faster reference. You can also call the service hotline at +632 8527 7804 to ask for information on your RP Tax, tax declaration number (TDN), or property identification number (PIN). Detailed version after the TLDR cut.

Steps TLDR:

  1. Log in to the GO! MANILA website or the app.
  2. Pay LOT TAX. Use 12-digit TDN + 14-digit PIN. Select preferred MOP and pay.
  3. Pay BUILDING TAX. Use 12-digit TDN + 19-digit PIN. Select preferred MOP and pay.
  4. Go back to the website/app and upload a photo of the payment receipt for each transaction.
  5. Retrieve physical OR copy at Manila City Hall Computer Services in the License Division Office.

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Detailed Step by Step Guide:

There are two ways to pay your RP Tax online: through the GO! MANILA (1) website or (2) the app which is available for Android and iOS. So far I've done it twice through the website (for tax years 2021 and 2022), but I used the android app to upload the payment receipts for 2022. For first time users, you'll need to create an account before proceeding. The following steps will be for Kiosk payments (through 7/11 Cliqq). 

Step 1. Log in to the website or app.

Step 2. Click click click.

Click the E-Government icon > click RP Tax > Select transaction type: TAX PAYMENT.


Step 3. Pay your LOT TAX.

3-1. Input details.
  1. 12-digit lot Tax Declaration Number (TDN). Format: AA-09876-54321
  2. 14-digit lot Property Identification Number (PIN). Format: 123-45-678-901-234
  3. Select the year you're paying for (example: 2022).
  4. Select the period (select "4th quarter" to pay for the whole year).

3-2. Review the property information and tax amount. Select a valid ID to present when you claim the physical tax receipt. Click Pay Now.
  • Make sure the address on your ID matches the address of the property tax. If not, you'll need other proof of residence such as utility bills for that property in your name. This page will also show a summary of the transaction (account name, TDN, PIN, period being paid for, tax amount).
3-3. A new window will open. Choose a method of payment (Kiosk machines, Bayad Center, Visa / Mastercard, Banks, Online Banking). I chose Kiosk. A QR code and reference number will be given. You will also receive a text with the reference number.
  • There's a convenience fee for using e-payment facilities and a further 2.5% service charge for using Mastercard (not sure about VISA cards). Be careful when clicking. I was clicking on each MOP to see which one had the cheapest  fees and clicking on kiosk finalized the transaction. Fortunately, it had the same convenience fee as online banking, which was the option I chose for 2021 RP tax. In my experience, Online Banking and Kiosk payments have the cheapest fees and Credit Card payments are the most expensive.
Left: This is the window payment gate if you choose Visa/Mastercard. Note the service charge on top of the convenience fee.
Right: Accepted banks for payment via online banking.


3-4.
Go to your nearest 7/11 Cliqq. Choose Bills Payment. Select Multipay LGU of Manila. Input the Account Name (as seen in the summary), reference number, and total amount due (tax + convenience fee). The kiosk machine will print a bar code receipt, which you will present to the cashier. Wait for SMS confirmation of receipt of payment from GO!MANILA. I received the  SMS within 5 minutes of successful transaction.

3-5. Go back to website/app. On the website homepage, scroll down to Transaction History. This should now show "PAID." Click View Details and upload a picture of the payment receipt.

Step 4. Pay your BUILDING TAX.

Repeat the steps above in Step 3, but you will use a different 12-digit TDN (format: AA-09876-54322) and 19-digit PIN (format: 123-45-678-901-234-B0001). These numbers are found on your old tax receipts. Make sure to click the checkbox that says 19 Digit Format. 

Step 5. Claim RP tax official receipt.

Or don't. I don't plan on going to city hall this year to claim it. Instead I'm going to wait for them to email me a scanned copy. When I went there in January this year to claim the OR for the 2021 RP Tax, this is what happened. I'm just going to quote my original article:

"I asked if they can email a scanned copy of the O.R. for future tax payments. They replied that they usually email the scanned O.R. and keep the original once they have it, but this may be delayed due to the large number of payments made. She said that prior to the pandemic, they would even courier the original O.R. Courier delivery has since been suspended due to recent events. Those who require the original copy O.R. have no choice but to pick it up themselves (or through an authorized representative)."

If you still plan on going, here's where to claim it and how I did it.

"You can claim the original O.R. at the Computer Services division, which is currently inside the License Division as of January 27, 2021. Just bring your government-issued ID and proof of payment (payment receipt or screenshot of online transaction with reference code) according to the GO! Manila site. When I went to pick up mine, they required my ID and last year's SOA too."
2021 RP tax O.R. that I claimed from city hall.
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For problems encountered during the process, you can check GO! MANILA'S FAQ page here for contact numbers.

I will update this article if there are any changes to the process next year. Cheers! xo


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